Refund policy.
Return and Refund Policy
We accept returns within 14 days of receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The original packaging must be retained.
- Proof of purchase is required.
Non-refundable items
- Sale or discounted items
- Personalized products
- Opened or used items (if applicable)
Refunds
Upon receipt and inspection of your return, we will notify you of the approval or rejection of your refund.
If approved:
- The refund will be issued to your original payment method.
- The processing time may vary depending on your bank or payment provider.
Return Shipping Costs
To be borne by the customer unless there was an error on our part or the product is defective.
Damaged items or order error
Contact us with photos/videos within 48 hours of receipt to resolve the issue promptly.